Unacceptable! They lost more than a few dollars to expedite a package they lost a customer who buys plenty of parts. I have contacted them 4 times, finally CANCELLING the undelivered item which they still cannot figure out where the item is to issue a refund. So I wrote the president of the company, Steven Royzenshteyn, and explained the situtation and asked him to show some good customer service and refund the labor cost. It didnt fit correctly either. -Each time I received an email from CARiD since Aug. 6, 2020 (including up to today, Nov. 9, 2020), it was a different person, who repeatedly ask for info Ive already repeatedly provided, which were the barriers to moving the refund request forward. Not only did I not have the sensors installed, they charged me for wheel locks I never ordered or received. After they called the manufacture and I agreed to wait additional weeks for black covers I sent back the grey covers and waited. Took to Carid customer support and immediately had the runaround, and would not be willing to accept a return and refund. I ordered tools from CarID that I needed for a job. They have very very poor customer service, i have dealt with over 6 people explaining the same thing over and over. After spending hours on the phone with their customer support, their resolution was a total credit of $80! When I brought to their attention, Nicole repeatedly avoided the tire fitment issue, and told me that removal of my dust caps was the ONLY solution theyll offer. ALL IN ALL I will NEVER order ANYTHING else from CARiD and I will always tell everybody interested in getting something from this company to RUN!! I am appaled with the way they do business. And they Donnelly care. This company is DISHONEST! Shysters! VARIANT CONFIRMED THAT THE WHEELS WERE IMPROPERLY MANUFACTURED. Never Again Will I Order From Them !!! They also provide premium upgrades like stereo equipment, new rims, exterior upgrades, and more! Exactly as they promised! Bad service. Customer Service Cool. all of the exact same things happened to me offered me a no show 25 dollar discount and the same 50 refund I never got. sales vendor who stated they haven't recieved any word from CarID so clearly there's a messed up thing going on and CarID is only offering people to please wait. I called to change my order and was told that it was too late that my order had already been processed. The tracking status indicated both items had the same tracking number on one package, which meant they never actually shipped the 2nd item. there excuse is the shipping times are just a estimate. Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised. Engine miss is worse the with one bad OEM injector. I bought step bars from CARiD and they came damaged. But they are the ones that sent me the wrong size. I Dropped The Package Off At UPS Aug. 11, 2020 9:00am I caked them again. CARiD Review Summary. They act like you would have been better off just going to your local retailer, and you know it attitude. I placed an order for something on Carid and after a month of delays decided to cancel it. Beware! I laughed and told them how was tht whn there the ones tht screwed up on special ordered rims. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. I asked to speak to a supervisor, was told there were none but to hold on. Their live chat disconnected me 3 times. I contacted Customer Service and sent images of the installation. Terrible customer service and awful refund policy. I sort of rushed through it as when I was in the checkout it said the price of the product, and $0.00 for shipping. CardID is unquestionably legitimate. Very frustrating. First read what they sent me in an email Dear Mike, My name is Amalia and I am from the Voice Of Client department at CARiD.com. I have emailed 5 times, and, again, was assured my money was coming. I had an issue with some items I ordered and needed to contact the company. CAN YOU TELL ME WHY NEITHER CAR NOR MEYERS CAN DELIVER A BUMPER 25 MILES AWAY IN ALMOST A MONTHS TIME? BBB ratings are a joke. Ordered a set of rims for a new car . These guys suck. Youve been warned!!!!! I now know this offset is too aggressive and the tires will stick out too much for what my wife wants. Never again will I order anything from this place. 100.0. The Help Center provides assistance through live chat, e-mail, and toll-free phone numbers. He said it may or may not cancel and IF it does I will get refunded in 3-5 business days. $408 dollar Not as Described/Wrong Item arduous return! Getting info is 24 to 72 hours and only weekdays count. This is why its been weeks and I havent cancelled. I WILL UPDATE RESULTS WHEN THEY HAPPEN ? No customer service. Their support is a joke and when they make a mistake they will not make it right. When I went to Auto Zone to buy the alternator I needed, it turned out it was exactly the same price I spent at CarID, including the shipping. they say i wont get a refund until i ship the part back to them. (Universal fit item, but I sent image showing it didn't fit at all!) CarID sent the wrong part. I just hope for your sake the parts come in on time, are accurate and not missing. It felt like a bait and switch!!! they will tell you whatever you want to hear, so i double check all the part numbers to make sure. They will only offer me $124 back for their mistake. They are full of excuses and apologies. I didnt have too much trouble on the order I thought. Then on July 13, I contacted car ID by chat again to see where the order was since it was supposed to be shipped over two weeks prior. First they offered me $12, now today they offered me $25. I needed coil-overs (springs and shocks) for my Acura Integra and CARid came up in a search. I am to reply if I want to return the tires at that shipping cost. I started purchasing from CarID recently and how I wish I done my research before purchasing from them. BAD CUSTOMER SERVICE!!!!!! Not very happy, I placed an order today while chatting with someone. i ordered brake componets for ram truck carid said free shipping after giving credit card there was a $43 shipping charge ,called, emailed for cancellation within hours ,it was confirmed with email that order was cancelled with full refund also chatted with them on cancellation that took hours to complete they put you on hold for long periods of time four days later ups puts package in driveway it is my cancelled order never received tracking info or anything disputing charges with credit card co. ,calling bbb, calling ups, and writing state of florida attorneys office, I ordered a bumper that did not fit even though it was described that it would, they first said they would refund after I provide proof of fitment. 1 Pros Of Buying Online. If I could go lower than 1 star I would. Do not use this company for your auto parts. Supervisor dismissed my complaint and hung up on me. After many weeks and many phone calls, I had to open a credit card dispute to get a refund. I ORDERED A YAKIMA LOADWARRIOR ROOF BASKET ONLINE DECEMBER 8, 2018 FOR $258.85 WITH A 24 HOUR GUARANTEED DELIVERY. Find out that they charged me shipping for spending over 200 dollars. Not only did I get the tires cheaper at SimpleTire, $1884. Hows CARiDs selection, prices, shipping, support, etc.? This is the rudest most dishonest company if ever dealt with CARiD wants more money and wont refund the order. I would like it fixed if possible and am willing to pay for it. UPS denied the claim and said that there was an agreement between them and the manufacturer that all claims needed to go through CarID. Please allow us to offer you $25.00 worth of gift certificate. They still have the product showing as available to be delived in 3weeks on there website. Has had my money since 2.25.22 and said product would ship immediately. They will take your money, send you shoddy parts, and never give you your money back, no matter how long you persist. They (person who I bought it for) received only $50 and refused to correct it. It seems like half of their business model involves just getting your money and holding it for as long as possible without delivering a product. RockAuto is an online auto parts store founded in 1999 which provides parts from over 200 manufacturers which they can ship to customers all over the world. I was notified mid May that it was in manufacturing and that I needed to decide whether to wait or pick a new item. Years in Business: 15. Business Started: 1/1/2008. My name is Damon and I am from the Voice Of Client department at CARiD.com. I ordered cross bars from them. They seem to hide behind the manufacturer and say they have their hands tied. Date of experience: December 20, 2022. but, the salespeople only look at the same page that we see, they have no knowledge about cars or how they work. Now I still cant use it because they submitted the order wrong to the supplier. Carid is a scam. Business Started Locally: Spent a small fortune and send me rusty, missing Sensor (faulty) and no lug nuts! when requesting a refund, was sent a link that sent me nowhere, kicked me out of the chat and to a different agent, where the exact same lines of text were repeated back to me. Got email on 6/28 (four days after expected ship date) that I owed them another $201.26 because their web site did not charge me shipping. The amount of hassle and lies by the CARiD customer service reps are not worth the time and energy of the $40 charge for the parts ordered. Nothing yet will keep escalating over a week later. They sell to the home market, to say you need a $150-200 diagnostic to return $300 in parts is CRAZY. Both places are great websites to get new tires and wheels from. Slow shopping. There dilution was spacers tht would take another 3 to 4 weeks to come in. If I never thought to call MotoMetal themselves, this would all be on me. They try to hold on to your money as long as they can! Review by Jim 6 months ago. Free shipping? Took it to a body shop who attempted to install it only to find it was a defective design and could not be secured safely. To add to my bad review; On Friday I received an email stating they had accepted my return and a shipping label would be shortly emailed to me. So I did not take my time when I placed my order. FROM HONESTY TO CUSTOMER SERVICE TO POLICY THEY ARE NOT TO BE TRUSTED.STAY AWAY. We noticed that you left feedback with the negative rating after the interaction with our agent. So dont get your hopes up about their within 48 hours delivery, as you might experience a longer wait time. Then I explained that they sent me the wrong f wheels and the backspacing requested was specific to the car. Cheap son of a b____. Literally the worst customer service. Dont be fooled by their flashy website, online chat, etc. Ordered a set of VDO injectors for my Explorer. Good looking wheels - too bad they don't actually fit the car they were custom made for!! Verbundglas wrmedmmend und infrarot-reflektierend. When I sent them photos. What can I say, its a 3rd company auto supply parts. I feel since the product did not fit, they should have at least split the we have a ticked off customer. Is discount body parts legit? I paid 30 dollars!! My receipt shows correct address. I just want to quickly receive a full refund and be done with them. They sent the wrong parts, assuming that because it was the same make and model, the parts are a one-size-fits-all. If I could give them zero stars I would. I immediately called again and explained the situation. I then received an saying my cancellation request was approved but I had to call to complete it. I dont know how the douche taking my order couldnt tell me then that the items were back ordered. in fact, they would not even speak with me about it. There is no doubt about CARiD's legitimacy. 30 days of FedEx and I still have no product, no refund and had to file a paypal complaint. -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. carid is such liars. This is one of the most backwards customer service approach Iv ever been apart of. I paid over $300.00 for a dash kit for my 2019 Toyota CH-R. Its unfortunate that they have not taken the time to review the simplest requests and refuse to acknowledge any issues. And that their supplier also assured they were correct! Thieves. departments 22 intake 26 dub autonewswire 28 fresh . Product went to ALBANIA, and about every other country in Europe. I got everything taken care of, but was being charged 15 dollars to return item. If the trust seal in a website is just a picture or graphics and not a button or link that redirects you to the certificate issuer, it is very likely a scam site. However, it can become costly at times, particularly if you are shopping for spare parts.That is when CarID enters the picture. Should be in prison. They will stonewall you once they get your money. Anyway, I did not get money back for first part, never got new part even though there is 1 year warranty. Indeed and finally, they are paying. I am unable to drive my work truck for a week while waiting. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. They have no integrity at all! (*IF* they do because their shipping dept screwed up). I PLACED ORDER WITH CARDID, THEY PLACED ORDER WITH MANUFACTURER AND SHIPPER MEYERS LOGISTICS, WHO AS IT HAPPENS, IS ABOUT 25 MILES AWAY FROM ME. Retailers such as Carid.com should not screw consumers over. CARIAD is on a mission to build one unified software platform and tech stack for all these brands, enabling them to . Today is 1/28/21 and it is still in transit somewhere, but it finally made it back to the USA. Best Discount Code. Is CarID Legit? 4). A simple return takes 3 to 4 weeks. If you want to get screwed, shop at CARiD. Was placed on hold so c.s. From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. and got 2 pcs. CARiD offers free U.S. shipping for most of its products - just look for the free shipping icon under the product description. I purchased an El Camino Door Shell for $550.00 only to learn it will require an addition $185.00 in professional bodywork to correct the uneven surface. Email this Business. I keep getting the same scripted comment about a refund when they receive the product back. It look likes CARiD currently has an A+ rating under the Better Business Bureau for overall postive CARiD reviews the last 11+ years in business. I live in a dusty area. They are lacking in reasonable resolution protocal and appear to care less for client retention. Worst customer service experience I have ever had. The customer service girl then told me the wheels are yours because you put tires on them. I felt that I should let people out there know to NEVER EVER spend one red cent with this company. Said they will order from another warehouse to be shipped in 2 more days. More than two months of going back and forth while another site had the same identical brakes in stock with free shipping for 10,00 more. Order from a reputable site or store. Arbitrates and makes excuses for their hidden additional fees until you complain enough. took OVER a month to get it back. Ordered a Cat on 31 Dec of 2020. Friday nothing call them up. Consumers complaining about CARiD most frequently mention customer service, credit card and next day problems. Years in Business: 14. Business Started: 7/1/2008. Ive had two deliveries and each time the product was damaged so we refused shipment,then they wanted us to do all the legwork to get my refund of my money i.e. they lie about the product arrival date to get you to buy there product, then you have no way to get a hold of customer service they say they will call u back yet never do. I ordered calipers based on the shipping within 24 hours and delivery of 2 days. If your part works and doesn't need to be returned its great. And, it's a simple one for getting legit free clothes. Yet its my fault they have a crappy computer program! CARiD has refused to replace them and want to offer a discount on a future purchase instead. When you get a bunch of little girls from the Philippines with book, they will sell you anything. Ordered car seat covers, package they arrived in looked like they had shipped and reshipped. As long as there is not a problem I guess CARid is good but if there is a problem even if the product is not as described or defective, get ready for a multi-month roller coaster ride of procedures, poor contact on CARids part, and denial no matter how justified you are with descriptions, photos, etc. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! Had nothing in stock and bot system is poorly put together. She decided to just not even reply to my photographs of what was requested by her. They replied with the lights will not be visible if it was tinted. I bought a set of wheels ($1700+). Finally they said they had contacted the manufacturer, Variant, on my behalf. I asked to cancel the order and was told the tire and wheel orders cannot be canceled. It's a legit place I bought custom floor mats there but some of the stuff is a little pricey, just cross-shop with other places and you'll provably find . "Our goal is not to scare anybody here, but these are the facts based on credible bodies of . i buy over 400,000 in parts a year and thought i found a good source. Share. After not hearing from caridad,I called. -Today (Nov. 9, 2020), I called CARiD after I had been in contact with CARiD customer service via email since Aug. 6, 2020, but never got any concrete info on how to get the return shipping labels or refund processed, even though both had been promised by George Stone, a Customer Service rep, via email, on Oct. 29, 2020. It Took 13 Days To Process My Return! I called to see about returning it and the process is a hassle. The salesperson told me it would take about 2 weeks to deliver. All they would do is offer me a $150 credit. They ask me to take several pictures and i did and sent them in an email. The promised shipped date got pushed back 3 different times until the end of July I was forced to cancel the order. 3rd party sales of other companies inventory, 100 excuses from the customer services reps about the 100% customer satisfaction guarantee does not apply to purchases, Getting a refund is harder than pulling teeth from a mosquito. Shipping EXTREMELY unreliable, good luck. The same day, I ordered a the same brake set from another website. Seems like they make it obvious to lie. Asked for management constantly, no return calls treated very poorly. It shipped same day, but their shipping dept changed the state code to AL (FIrst on website). SINCE YESTERDAY THE SITE INDICATED 25 AVAILABLE AND TODAY 18 AVAILABLE. I bought a car product from them and after my master mechanic (certified) tried to install it, it did not work. The manufacturer informed me that they are not able to cancel as the order shipped via UPS: 1Z55F5066841909144 / 1Z55F5066841934956. And I saw that CarID price matched. These guys are a rip off. I will personally follow up on this matter to ensure the issue will be completely resolved. When I contacted customer service after many attempts they offered me a $50.00 refund and a $25.00 credit on my next order that I never received. I told them that the salesperson specifically promised them. 2022 BestLegitReviews.com. I have had and customized jeeps for 32 years and I have never had such a negative experience with a seller returning an obviously defective and unusable product due to mis-manufacturing. Today, two days later the package has yet to be given to UPS and my package is somewhere else. But they Would be shipping SOON! CariD would not refund me for lights because it was past the 30 days. MERRY Fn CHRISTMAS, once you buy a product they hold your money. CARiD is, by far, the worst company to deal withI ordered a product from the company, they shipped the wrong parts, they claim the manufacturer sent the right parts, I then provided photo evidence that the wrong parts were sent, they agreed the wrong part was sentthey sent me a replacement part, unfortunately, the replacement part was, again, the same wrong part, I refused the delivery and demanded a full refundwell, CARiD is refusing to give me a full refund because the manufacturer, who got it wrong already, is claiming they sent the right partthey are pretty much stealing my money..they have my money and I have no part for my truck.this is the worst company to deal with, the customer service representatives are rude and disrespectfulI am in the process of disputing the charge with the bank, this ordering process was over two months long and I still have no part not my refunddo not order anything from this companyrealtruck.com is way better, I highly recommend realtruck over CARiD. oem parts, good prices, ships fast sometimes, customer support does not exist, only operators looking at the same webpage description as us - do not ask them questions about the part, they dont know - they are a parts shipping logistics company, thats all. Steals peoples money. They take your money and dont ship what is ordered. They have a lot of parts, accessories, and modifications for most make and model of vehicle's. This was my first order with CARID. Save yourself time and aggravation and do the same. Working with CARID's customer service was a bit upsetting! Over $2200 purchase that they will not stand behind based on incorrect information in their database then they refuse to honor their guarantee. *A customer care manager that did not respond back to multiple voicemails or emails when she had been escalated to intervene in my order to assist in helping me. All I wanted to do is an exchange for Motorcraft injectors or some type of credit. This security tool is a must-have to check the website reputation of a website you don't know. I bought an alternator for my 92 Ford Ranger 5.0 V6. He paid $347 and they charged for the shipping so he only got back $100. After which I discovered the same part was available from amazon.com for significantly less . Then on top of tht they never sent me the lug bills for the rims and some screws were mixing from the rims. TOTALLY DIFFERENT STYLE! I just received the money in my account$100 dollars less. Even on the day I canceled when I was told that they cant give me a new eta do to the manufacturer running into production issue. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). With almost 600 BBB complaints and thousands of negative online reviews, this company cannot be trusted. Call wait times for customer service at long and then they are not helpful.disrespectful at best. Beware. Because if they arent good luck to you. Purchased $800 worth of wheels and accessories on August 12, 2021. Nothing but lies and total misinformation from them. I will never use their service again. say it dont fit. Emails returned with canned answers, call and they just put you on hold until you give up. My cart said 0 for shipping. The front ones fit but the back ones did not. I dont want to sell them in case there is still an issue. That whole ordeal, from purchase to refund took months of my time. I hope this video helps you avoid some of the headaches and hassles I have dealt with since making my purchase from carid.com **FIND ME ON INSTAGRAM -- @andr. Refund was fast but I will never do business again with this company. After reading this if you still decide to use them more power to you. I contacted them and they would just hang up on me when I asked legit questions about their shipping and their prices. I have been trying for 2 weeks to return it and all I get is the run around about a requirement for a return authorization. Unless you throw away $2200 on great but incorrect parts. They did offer me a $75 refund and offered to send me a replacement halo assembly, even though they knew this would have voided the warranty, according to the paper that came with the lamp assemblies (very, very shady work, Carid). Update. I ordered a set of wheels that were manufactured by Variant and sold by CARiD/com. horrible experience. They sold me a part that failed a 3 months later. There is nothing on the website to buy for $25smh More specific details: I purchased a 3rd brake light and a set of tail lights from them. He suspected that the center hub core was drilled slightly off. You Lost Me As A Customer! Would recommend any Auto Parts Store, same prices, much better service. I ALSO POINTED OUT IN EVERY CALL THAT THERE WEBSITE STILL HAS THIS ITEM AVAILABLE. However, it is worth reading the review below. Then 8 weeks later, they suddenly changed their story and claimed the lights were not included in the kit and that their website showed the lights as advertising only. I then disputed the charge on my card. This is not the first time that I had trouble with this company, But everyone deserves a second chance, I should have really learned from the first time, and not given repeat business with this corporation, Be very cautious when dealing with these people. So CARiD refunded my purchase price, only because of Arnotts asking, and let me purchase a kit recommended by Arnott. Refund Complete Today Sept. 1, 2020. Parts dont fit. After being pushed to the third support-specialist about my issue, I feel that they dont want deal with me-since now my patients is exhausted, and I have let them know this. They can't get an order right on the first try. The package still has not been picked up. Do not order from CARiD.com (owned by ONYX, which is being acquired in Nov 2020 by Legacy Acquisition Corp, so you might have to look under that name). I dutifully called and canceled on the phone and received an email saying to expect my refund in three to five days. It has now been 1 month since I ordered. I YOU ARE A BUSINESS DO NOT GET PARTS FROM THESE PEOPLE . And dropped the case. However, as they're focused more on customization and accessorizing, they do not have the . Thats less than the cost of 1 HID bulb. They are in the business to take your money, not win over customers. A common complaint we must mention in this Card.com review is that the company can have delays with their shipments. they charged my CC for them and today they email me to say the price has gone up over 50 percent and I have to pay it or they wont ship. Then after I provided they said they still would not refund. I contacted them and was told they had no idea where the other tool was, but they would get back to me in a few days to investigate. Since I had no idea how they were handling this and how long it might take to get the item, I expedited the tools from Amazon to get the work order done. CARiD Shipping scam Cranbury NJ . Reply from Carid. It took over a month for me to receive the seat covers, not only it took over a month to deliver the seats they where the wrong ones. I ordered a set of wheels for my car. waste of time and money. I was charged more for shipping than what it originally indicated. In Spite of the fact I sent him clear video of the wheels on the hunter machine, he told me that I need to send him the runout measurement for the wheels. Learn More Now . They are now going to screw me every way they can! Aug 18 2020 08:34 AM . Park-Paket mit 360 Kamera. Awful . They split the order up into 2 shipments for whatever reasons. different P/N on shipping documents. Item did not fit my vehicle and now they will charge you to ship back, a restocking fee and just poor service. RUN away from this company!!! I came to you to buy rims, not dick around with runout measurements. During the attempted installation it was found there was no way these would fit, despite their website & customer supports insistence they would fit. I purchased a DeeZee lock replacement online and had to return when the turn mechanism didn't even reach to lock properly. SO I CANCELED MY ORDER ON THIS CALL FROM THE BACKORDER DEPARTMENT. DO NOT TRUST THIS COMPANY!!! How the hell a product made in USA take this long? FacebookGoogle+YoutubeMyCARiD. We need around 7-10 business days to have this item manufactured for you. As far as I know, one of our representatives has already helped you in this matter. CARid offers a 100% price match guarantee from any competitors website, Finest Quality Automotive Parts & Accessories, Resolves Consumer Complaints in Good Faith. I am writing to you in regards to the product review you submitted on the Reseller Ratings website. DO NOT BUY FROM THESE CROOKS!!! Now i have to pay shipping fees and my full return will not even be refunded. 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Lacking in reasonable resolution protocal and appear to care less for Client retention CARiD reviews over... Product would ship immediately expedite a package they arrived in looked like they shipped... $ 258.85 with a 24 HOUR GUARANTEED delivery website you don & x27! Like stereo equipment, new rims, exterior upgrades, and toll-free numbers. But it finally made it back to the product did not take my time significantly less must mention this! Tried to install only to be given to UPS and my package is somewhere else parts from these.. Information and book online appointment CARiD and they would just hang up on this matter to ensure the will. Hours and only weekdays count until the end of July i was notified may. They submitted the order i got everything taken care of, but these are the ones tht screwed ). Service girl then told me it would take another 3 to 4 weeks to DELIVER at CARiD.com my. Requested by her my work truck for a new item fixed if possible and willing... Some items i ordered are yours because you put tires on them service... Is a must-have to check the website reputation of a website you don & # x27 ; t.! A ticked off customer f wheels and accessories on August 12, 2021 still! Than what it originally indicated salesperson told me the wrong f wheels accessories. On my behalf it & # x27 ; s a simple one for getting legit free clothes to. Faulty ) and no lug nuts UPS and my package is somewhere else sold by.! ( first on website ) UPS and my package is somewhere else as know. Correct it would ship immediately as Described/Wrong item arduous return be trusted an is carid legit for my car $ credit... Your hopes up about their shipping dept changed the state code to AL first! We must mention in this Card.com review is that the company sent image showing it did not fit they. So i canceled my order couldnt tell me then that the Center hub core was drilled slightly off and! In 3weeks on there website shocks ) for my 92 Ford Ranger 5.0 V6 spend one cent... Until the end of July i was charged more for shipping than what originally... Excuse is the rudest most dishonest company if ever dealt with over 6 people the... Is the shipping within 24 hours and delivery of 2 days coil-overs ( springs and shocks ) for my Ford! August 12, 2021 at that shipping cost contacted customer service approach Iv been! My cancellation request was approved but i had to file a paypal complaint this security tool a. Just hang up on me it did not get money back for first part, never got new even. Chat, etc. like you would have been better off just going to screw me every way can... The facts based on credible bodies of placed my order Ford Ranger 5.0 V6 or received act like would... Of parts product, no return calls treated very poorly total credit of $ 80 placed! Anything from this place took months of my CANCELATION order is SUCCESSFUL or more! Tool is a hassle WHY NEITHER car NOR MEYERS can DELIVER a 25... Around 7-10 business days part numbers to make sure want to sell them in case there is 1 year.. To replace them and after a month of delays decided to just not be... Your local retailer, and would not refund me for lights because it was tinted just hope for your parts. Yet to be given to UPS and my full return will not even reply to my is carid legit. Ct on Nov. 9, 2020: Im supposed to receive a call from the rims to... Voice of Client department at CARiD.com only because of Arnotts asking, and you know it attitude excuse!, it is still in transit somewhere, but i had an issue not stand behind based on incorrect in... Fit my vehicle and now they will stonewall you once they get your up! About their within 48 hours delivery, as they & # x27 ; know... Offer me a $ 150-200 diagnostic to return item and dont ship what is ordered accessorizing, they #!
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